Operational support (ServiceDesk) of ticket sales applications on IDOS

Job offer

CHAPS spol. s r.o. announces a selection procedure for this following job position:

Operational support (ServiceDesk) of ticket sales applications on IDOS

Job description:

• telephone and e-mail support for customers of e-shops (e.g. IDOS.cz) and sellers in pre-sales offices,
• supervision of IT systems at the user level.

Requested qualification:

• independent problem solving,
• communication, reliability and loyalty,
• secondary education and willingness to work on weekends (shift operation - 06:00-18:00, including weekends and holidays),
• 100% attendance at the workplace in Prague, Florenc,
• knowledge of working on a PC - min word, excel, use of mail clients,
• Flawless command of the Czech language, both written and spoken,
• advanced knowledge of English,
• pleasant and polite demeanor towards ServiceDesk users.

Advantages:

• orientation in public line transport/transport issues in general,
• orientation in IT issues,
• ability to learn to perform simpler service procedures independently,
• previous experience in ServiceDesk, preferably min. 6 months.

Place of work:

• Brno

Contact

If interested in the above job position, send your professional CV to:

or by e-mail on address mihaylov@chaps.cz

In the CV, please include your consent with the processing and storing of your personal details in accordance with the Act 101/2000 Coll. on the Protection of Personal Data for the duration of the selection procedure for the specified job position.

We offer:

• work in a promising company with a long history (since 1993),
• salary evaluation corresponding to work performance, including the possibility of bonuses and performance rewards,
• friendly colleagues and management,
• possibility of further professional growth and education.